Privacy Policy
Last updated: February 22, 2026
This Privacy Policy explains how Omni Inbox LLC ("Omni Inbox," "Company," "we," "us," "our") collects, uses, discloses, and protects information in connection with the Omni Inbox website, teaser pages, reports, products, and services (collectively, the "Service").
By using the Service, you agree to this Privacy Policy. If you do not agree, do not use the Service.
1. Scope and Relationship to Other Terms
This Privacy Policy applies to information processed in connection with the Service, including:
a. Our websites and pages, including teaser and report access pages.
b. Reports, analytics, diagnostics, and intelligence features.
c. Emails sent to addresses operated by the Service.
d. Information you submit, upload, paste, forward, or otherwise provide.
e. Communications with us, including support requests.
This Privacy Policy should be read together with our Terms of Use. Where permitted by law, the Terms of Use control in the event of any conflict regarding the operation of the Service.
2. Definitions
For clarity, the following terms are used in this Privacy Policy:
a. "Personal Data" means information that identifies or can reasonably be linked to an identified or identifiable individual.
b. "Email Content" means the subject line, message body, attachments (if any), and embedded elements that appear within an email.
c. "Email Metadata" means technical and routing information about an email, including headers, authentication results (SPF, DKIM, DMARC), timestamps, sending IPs, sending domain, message IDs, recipient and sender fields, link domains, and other observable signals.
d. "Processing" means collecting, storing, analyzing, transforming, reproducing, extracting, and generating outputs and reports from information.
3. Categories of Information We Collect
We collect information in several ways, including when you visit our site, purchase or access reports, contact support, or send emails to addresses we operate.
3.1 Information You Provide Directly
We may collect:
a. Contact details, such as name, email address, company name, and role, if you provide them.
b. Account or access details, if the Service uses access tokens, passwords, or verification links.
c. Payment-related information, such as transaction identifiers, billing address, and purchase history. Payment card details are typically processed by third-party payment processors and are not stored by us in full.
d. Support communications, including messages and any files you provide.
e. Any content or data you submit, upload, paste, or forward to the Service, including Email Content and Email Metadata.
3.2 Emails Sent to Addresses We Operate
If you send an email to an address operated by the Service, we may collect and process the Email Content and Email Metadata, including subject line, body, headers, and related metadata.
3.3 Information Collected Automatically
When you use the Service, we may collect:
a. Device and usage data, such as IP address, device identifiers, browser type, operating system, referring URLs, pages viewed, timestamps, and interaction events.
b. Cookies and similar technologies, including pixels, local storage, and analytics tags, to operate, secure, and measure the Service.
c. Log data, such as server logs, error logs, and security logs.
3.4 Information From Third Parties
We may receive:
a. Payment confirmation and limited billing details from payment processors.
b. Security and fraud signals from service providers.
c. Aggregated or technical signals from infrastructure providers used to deliver the Service.
4. How We Use Information
We use information for the following purposes:
4.1 To Provide and Operate the Service
Including to:
a. Generate, deliver, and display reports and analytical outputs.
b. Process Email Content and Email Metadata to extract observable signals and produce analysis.
c. Authenticate access, verify users, and enforce time-limited access rules.
d. Communicate with you about purchases, access, support, and service updates.
4.2 To Secure the Service and Prevent Abuse
Including to:
a. Detect, prevent, and investigate fraud, abuse, spam, unauthorized access, and security incidents.
b. Enforce our Terms of Use and protect the integrity of the Service.
c. Maintain audit logs and operational records.
4.3 To Improve, Maintain, and Develop the Service
Including to:
a. Debug, test, and optimize performance and reliability.
b. Improve report formats, detection logic, and analytics outputs.
c. Develop new features and refine existing features.
d. Create aggregated statistics and benchmarking that do not identify you.
4.4 For Legal, Compliance, and Safety Purposes
Including to:
a. Comply with legal obligations and respond to lawful requests.
b. Protect our rights, property, and safety, and the rights, property, and safety of others.
c. Resolve disputes and enforce agreements.
5. Legal Bases for Processing
Where required by applicable law, our legal bases for processing Personal Data may include:
a. Performance of a contract. Processing necessary to provide the Service and deliver reports you request.
b. Consent. Where you provide consent, including when you request generation of a full report or submit content for analysis.
c. Legitimate interests. Processing to secure, operate, improve, and protect the Service, where those interests are not overridden by your rights.
d. Legal obligations. Processing to comply with law and lawful requests.
6. Consent to Analyze and Reproduce Email for Reports
If you request a report or otherwise use report functionality, you consent to our processing, analysis, and reproduction of your email for the purpose of generating and delivering your private report and operating the Service.
This may include processing and reproducing the subject line, message body, headers, and related metadata, including content that may be protected by copyright, to produce the report and related analytical outputs.
7. How We Share and Disclose Information
We do not sell Personal Data as "sale" is defined under many privacy laws. We disclose information only as described below.
7.1 Service Providers
We may share information with vendors and service providers that help us operate the Service, such as providers for hosting, storage, analytics, monitoring, customer support, email delivery, and payment processing. These providers are authorized to process information only as necessary to provide services to us and must protect it consistent with applicable obligations.
7.2 Legal and Safety Disclosures
We may disclose information if we believe in good faith that disclosure is necessary to:
a. Comply with law, regulation, legal process, or lawful governmental requests.
b. Enforce our Terms of Use and agreements.
c. Detect, prevent, or address fraud, security, or technical issues.
d. Protect the rights, property, and safety of the Company, our users, or the public.
7.3 Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction. We may share information with professional advisors and counterparties subject to confidentiality protections where appropriate.
7.4 Aggregated and De-Identified Information
We may share aggregated or de-identified information that cannot reasonably be used to identify you, such as statistics about deliverability signals, trends, and benchmarking.
8. Data Retention
We retain information for as long as reasonably necessary to provide the Service and for legitimate business and legal purposes, including security, fraud prevention, dispute resolution, and enforcement of agreements.
Retention periods can vary based on the type of data, how it is used, and legal requirements.
Where feasible, we apply time-limited access windows for certain reports or previews. However, operational logs, audit records, and security records may be retained longer to protect the Service and comply with obligations.
9. Confidentiality and Report Privacy
Reports are intended to be delivered privately, typically to the original sender address or via private access links. We do not publicly display individual emails or private reports as part of normal operation.
You are responsible for safeguarding report links, access tokens, and any copies of the report you distribute. If you share a report link or forward the report, recipients may be able to view its contents.
10. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, and destruction.
No security system is perfect. You acknowledge that you use the Service at your own risk and that we cannot guarantee absolute security.
11. International Processing
We may process and store information in the United States and in other locations where we or our service providers operate. Data protection laws may differ by jurisdiction. By using the Service, you understand that information may be transferred, stored, and processed outside your jurisdiction.
12. Your Choices and Rights
Depending on your location, you may have certain rights regarding Personal Data, such as the right to access, correct, delete, or receive a copy of your information, and the right to object or restrict certain processing.
12.1 How to Exercise Rights
You can submit requests to support@omniinbox.email. We may need to verify your identity and authority before fulfilling a request.
12.2 Limitations and Exceptions
We may deny or limit requests where permitted by law, including where necessary to:
a. Protect security and integrity of the Service.
b. Comply with legal obligations.
c. Preserve records for dispute resolution or enforcement.
d. Protect the rights and privacy of others.
13. Cookies and Tracking Technologies
We may use cookies and similar technologies for:
a. Core functionality and security.
b. Site analytics and performance measurement.
c. Fraud prevention and abuse detection.
You can control cookies through your browser settings. Blocking certain cookies may impact the Service's functionality.
We may use analytics providers that collect information about use of the Service. Where required, we will provide appropriate notices and choices.
14. Children's Privacy
The Service is not directed to children under 13, and we do not knowingly collect Personal Data from children under 13. If you believe a child has provided us Personal Data, contact us and we will take appropriate steps consistent with applicable law.
15. Third-Party Links and Services
The Service may contain links to third-party websites or services. This Privacy Policy does not apply to third-party practices. We are not responsible for the privacy practices or content of third parties.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The "Last updated" date indicates when changes were made. Your continued use of the Service after changes become effective constitutes acceptance of the updated policy, to the extent permitted by law.
17. Contact
Support: support@omniinbox.email
Mailing address:
Omni Inbox LLC
1209 Mountain Road Pl NE, Ste N
Albuquerque, NM 87110, USA