Terms of Use

1. Acceptance of Terms

By accessing, browsing, purchasing from, registering for, or using Omni Inbox (the "Service"), you agree to these Terms of Use ("Terms"). If you do not agree, do not use the Service.

You agree that these Terms apply to every visit, interaction, purchase, and use of any page, report, feature, link, or communication associated with the Service, including teaser pages and report access pages.

We may update these Terms at any time. Your continued use of the Service after updates constitutes acceptance of the updated Terms.

2. Operator

The Service is operated by Omni Inbox LLC, a New Mexico company ("Company," "we," "us," or "our").

3. Eligibility and Authority

You represent that you are legally able to enter into these Terms and that you have the authority to bind any business or entity on whose behalf you use the Service.

If you use the Service for a company, you represent that you are an authorized representative and that your company agrees to these Terms.

4. Description of the Service

Omni Inbox provides email analytics, diagnostics, and intelligence. The Service may process email messages, message bodies, subject lines, headers, authentication data (SPF, DKIM, DMARC), routing information, metadata, links, and other observable technical or content-related signals.

The Service may analyze emails sent to addresses operated by the Service, and may also analyze emails or data you submit, forward, upload, paste, or otherwise provide.

The Service generates analytical outputs, scores, classifications, summaries, and reports. Some features require payment. Reports are delivered electronically, including via private links or direct delivery to the original sender address.

5. Informational and Educational Use Only. No Guarantees

All outputs are provided for informational and educational purposes only, based on observable signals and widely accepted industry practices.

Outputs are estimates. They may include scores, metrics, classifications, probability ranges, forecasts, or recommendations. They are not guarantees, promises, or commitments of any kind.

Inbox placement, delivery, engagement, reputation outcomes, revenue outcomes, and compliance outcomes are not guaranteed. Filtering systems, algorithms, and provider policies change without notice. Results vary due to factors outside our control.

6. No Control Over Third Parties

Email delivery and inbox placement decisions are made by third-party mailbox providers, email platforms, filtering systems, networks, and recipients. We do not control, influence, override, or guarantee any third-party system or outcome.

The Service may incorporate or rely on signals, datasets, or services provided by third parties. We do not warrant the availability, accuracy, legality, or reliability of third-party systems or data.

7. No Legal, Compliance, or Professional Advice

The Service and any report do not constitute legal, compliance, regulatory, accounting, tax, employment, or other professional advice.

You are solely responsible for determining whether and how to use the Service and for ensuring compliance with all applicable laws, regulations, and platform policies, including CAN-SPAM, TCPA (if applicable), GDPR, ePrivacy, CASL, and any industry-specific requirements.

You are solely responsible for your email practices. We do not encourage or support illegal, deceptive, abusive, or unethical email practices.

8. Responsible Use. Prohibited Conduct

You agree not to use the Service to:

We may suspend or terminate access immediately if we believe you have violated these Terms or used the Service in a way that creates legal, security, operational, or reputational risk.

9. Your Content, Rights, and Permissions

You represent and warrant that you have all rights, permissions, and authority necessary to submit, transmit, forward, upload, paste, or otherwise provide any email, content, or data that is processed by the Service, including any third-party content contained in your email.

You are responsible for the content of any email you send to addresses operated by the Service and any content you provide to us.

10. Consent to Review, Analysis, and Reproduction

If you generate a report or otherwise use report functionality, you consent to our review, analysis, processing, and reproduction of your email for the purpose of preparing and delivering your private report and operating, maintaining, securing, and improving the Service.

This may include the subject line, message body, headers, and related metadata, including content that may be protected by copyright. You grant us a limited, non-exclusive, worldwide, royalty-free license to use, reproduce, host, store, process, display, and create derived analytical outputs from such content solely for these purposes.

You acknowledge that the Service may store and process your content in systems and logs to provide the Service, prevent abuse, troubleshoot issues, comply with law, and enforce these Terms.

11. Privacy and Confidentiality Statements

We do not publish or publicly display your email or its contents as part of the Service's normal operation. Reports are intended to be delivered privately.

You acknowledge that no method of transmission or storage is 100% secure. You are responsible for safeguarding any report links, access tokens, or credentials. Anyone with access to a report link may be able to view its contents.

Your use of the Service is also governed by our Privacy Policy, which is incorporated by reference. If there is a conflict between these Terms and the Privacy Policy regarding use of the Service, these Terms control.

12. Report Access, Links, and Recipient Responsibility

Reports and outputs may be accessible via unique links, credentials, or interfaces. You are responsible for:

We are not responsible for access by third parties resulting from your actions or your failure to safeguard links or credentials.

13. Benchmarking, Comparisons, and Dataset References

Any benchmarking, comparisons, similarity references, historical matching, or intelligence outputs are illustrative analytical estimates and may be based on internal datasets, aggregated observations, third-party signals, and modeled inference.

Results can vary materially by provider, sending volume, timing, recipient behavior, list quality, content, domain and IP history, external events, and other conditions.

14. Independent Company. No Affiliation

Omni Inbox LLC is an independent, for-profit company. We are not affiliated with, endorsed by, authorized by, or representing any mailbox provider, inbox provider, email service provider, or technology platform, including Google, Microsoft, Yahoo, or any related entities.

All third-party names, trademarks, and logos are the property of their respective owners and are used only for identification.

15. Intellectual Property and Ownership

The Service, including its website, user interface, workflows, reports, templates, designs, scoring systems, methodologies, analytics formats, text, graphics, logos, and other content, is owned by the Company or its licensors and is protected by intellectual property laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes.

You may not copy, reproduce, distribute, publicly display, sell, license, rent, lease, sublicense, or create derivative works from the Service or reports, except for internal use within your organization or as expressly permitted by us in writing.

16. Feedback

If you provide feedback, suggestions, or ideas, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use, modify, and incorporate that feedback without compensation or attribution, and without any obligation to you.

17. Accounts, Trials, and Teasers

We may offer teaser pages, previews, paid previews, trials, limited access, or time-bound access. Access rules, time windows, and feature availability may vary and may be changed at any time.

We may refuse service, limit access, or restrict functionality to prevent abuse, manage risk, comply with law, or protect the integrity of the Service.

18. Payments, Taxes, Delivery, and Refunds

Payments are for digital services and reports. Unless expressly stated otherwise in writing, all sales are final once a report is generated, delivered, or made available.

You are responsible for any taxes, duties, or similar governmental assessments related to your purchase, except where we are required to collect them.

We may modify pricing, packaging, features, and availability at any time. Pricing changes do not affect purchases already completed.

We may issue refunds, credits, or partial refunds at our sole discretion, including in cases of suspected fraud, abuse, or operational limitations.

19. Disclaimer of Warranties

To the maximum extent permitted by law, the Service is provided on an "as is" and "as available" basis. We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, availability, and uninterrupted or error-free operation.

We do not warrant that outputs are correct, complete, or suitable for your particular use case, or that any recommendation will improve outcomes.

20. Limitation of Liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenue, data, business opportunities, goodwill, or reputation arising from or related to your use of, or inability to use, the Service, even if advised of the possibility of such damages.

To the maximum extent permitted by law, our total liability for any claim arising out of or related to the Service will not exceed the amount you paid to the Company for the specific Service giving rise to the claim during the thirty (30) days prior to the event giving rise to the claim.

You acknowledge that this allocation of risk is a material basis of the bargain and that the Service would not be provided without these limitations.

21. Indemnification

You agree to defend, indemnify, and hold harmless the Company, and its managers, members, officers, employees, contractors, and agents, from and against any claims, demands, suits, actions, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

22. DMCA and Copyright Complaints

If you believe content processed or produced by the Service infringes your copyright, you may contact us at support@omniinbox.email with sufficient information to identify the work and the alleged infringement.

We may remove or restrict access to content or reports as required by law or to manage risk, including without notice.

23. Suspension and Termination

We may suspend, restrict, or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms, created risk, misused the Service, or engaged in suspected fraud or abuse.

Upon termination, your right to use the Service ends immediately. Sections that by their nature should survive will survive, including intellectual property, disclaimers, limitations of liability, indemnification, and dispute provisions.

24. Service Changes and Availability

We may modify, suspend, or discontinue any part of the Service at any time, including features, models, outputs, report formats, access methods, or supported integrations.

We do not guarantee that any feature will remain available, or that the Service will be available at any time or in any geography.

25. Communications

By using the Service, you consent to receiving communications from us electronically, including notices, receipts, and service-related messages. You agree that electronic communications satisfy any legal requirement that such communications be in writing.

26. Accessibility

We may make reasonable efforts to improve accessibility, but we do not guarantee compatibility with all assistive technologies, browsers, devices, or configurations.

27. Governing Law and Venue

These Terms are governed by the laws of the State of New Mexico, without regard to conflict of laws principles.

You agree that any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in Bernalillo County, New Mexico, and you consent to personal jurisdiction and venue in those courts.

28. Dispute Resolution and Class Action Waiver

You agree to attempt to resolve disputes informally by contacting support@omniinbox.email before filing a claim.

To the maximum extent permitted by law, you agree to bring claims only on an individual basis and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding.

If a court determines that this section is unenforceable as to a particular claim or request for relief, then that claim or request may proceed in court, but only on an individual basis.

29. Severability

If any provision of these Terms is found unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force and effect.

30. Entire Agreement

These Terms, together with the Privacy Policy and any additional written terms provided for specific features, constitute the entire agreement between you and the Company regarding the Service and supersede all prior or contemporaneous agreements and understandings.

31. Contact

Support: support@omniinbox.email

Mailing address:
Omni Inbox LLC
1209 Mountain Road Pl NE, Ste N
Albuquerque, NM 87110, USA